TO WHOM IT MAY INTEREST

November 01 of 2024: Rent paid directly electronically to Ottawa Community Housing Corporation out of my Scotia Bank chequing account. Confirmation number will be provided upon request if and when required.

November 01 of 2024: visited the Carleton university branch if Scotia bank to show a senior staff who was involved in setting up my account that name printed on the screen dump of transactions has a missing comma which may be misinterpreted by the irrelevant people, although the bank knows the systems, irrelevant people do not understand their system. Also the name should match with one of the IDs, my Ontario Drivers licence has a comma after my last name as Mahmood, Khalid. I was told it will not make any difference (or perhaps that it does not matter, because bank accounts are access by the numbers, and ID shows the name, name on ID is what matters and number on the account is what matters.

November 01 of 2024: Today I was at the Carleton  university library around 14h00 for some research and to validate my IEEE membership account, to make sure that no one was trying take it over by falsification and/or by lies. I am the genuine member (now senior member) since 1989 joined in Dhahran when I was with KFUPM-RI.

November 01 of 2024: Since I cancelled bell Internet modem, Fibe TV and Hone Phone on October 30 and returned the equipment, I decided to upgrade my internet package with Bell mobility on my mobile phone. After this upgrade Bell app was showing a wrong message of overage of something, so I called Bell 611 service to get the clarification regarding this overage indicator on the app, Bell staff on the phone checked something in my account, told me to reset the network settings etc. and before ending the call said something strange, that I don’t need to call them, I am not sure what that means, stores don’t provide any support these days, stores refer customers to phone support for such issues and phone support told me just opposite. I wonder what happened to the Bell quality of service and customer care. I have been a customer of Bell since December of 1993, senior staff of Bell from 30 years ago was very customer friendly. Customers (I can talk about myself) do not call Service providers unnecessarily, if Bell app shows a wrong message which does not make sense who will look into the reason of wrong message. Senior management of Bell group of companies should look into such matters and the reasons behind it. Stores in the mall and other locations just sell plans etc. But for any issues refer customers to the phone support. Apps related issues, login issues etc. did not exist in the past. Use of technology should make it easier and simpler for consumers not difficult or complicated.

November 01 of 2024: Freedom mobile tower outage, my prepaid number with freedommobile was working today. When dial 611 to talk to freedommobile a message box pops up on the screen that network was not available for voice calls. I wonder what happened to the network. I used my Rogers mobile line to call freedommobile, after long hold music, line was disconnected without any answer around 21h35.

November 02 of 2024: I got my shoes repaired at St. Laurent shopping mall around 14h30 on my way back from the downtown area. On the way I saw some Ukranian protestors near Metro grocery store at Beechwood in Vanier area.

November 03 of 2024: it was discovered this morning that latest android version and Samsung galaxy A35 5G phones do not have a built in feature for screen mirroring like older version of Android OS and devices. Very strange, why would it be stopped, or is it just me to have come across this deficiency of Android 14 on A35 5G. Any feedback/information will be appreciated. Got it working but differently using Samsung TV casting but not screen mirroring, this was still in progress.

November 04 of 2024: this morning around 09h30 am in Ottawa Ontario Canada K1G3P2 it was discovered that location apps on android phones and maps have lost accuracy, are showing blue dot at a wrong location nearby, margin of error has gone high drastically, it still provides some idea about the whereabouts, but not with pinpoint accuracy. I wonder why, was this done deliberately by the satellite operators or some kind of cosmic natural phenomena was causing it.

November 04 of 2024: NCF.ca freenet records were still showing my Hamilton Ontario Canada address. I wonder why, ? I updated my address information with ncf in person, immediately after updating my IDs in 2023 with my current physical residential address in Ottawa. I have visited ncf freenet office location in-person several times including today.

November 05 of 2024: This morning it was found that Scotia Bank made two rent payments to OCH for one biller payee setup i.e. Ottawa Community Housing, was it done by the first name and last name, both payments came out of the same account. Is it technological problem or human intervention. This double rent payment caused my account to use the overdraft protection which made it negative balance, so I deposited from my pocket to rectify the situation. Can the bank automation technology such as to make payments automatically be trusted or not, so what is the use of it. Also it shows on the statement rent payment as bill payment which is incorrect. My rent is inclusive of all utilities no bills, just the rent. Scotiabank management should look into these matters to improve the system from consumers and account holders point of view. Make another category as rent payment to housing company/landlord. I need legal protection from such problems which are not my problems, and not caused by my negligence, or mistakes. Is there a secure banking or insurance on bank accounts for protection from such mistakes so that account holders don’t have to wait for a long time to get the money back, it should be immediately when a insured account holder reports such mistakes. In month of May 2024 there were such transactions in my account made by one merchant which were never reversed and money was not yet returned into my account. Due to this double payment made by the automated biller payment system (or by human intervention due to uncertainty),  my account with OCH again became surplus and was showing as positive owing (owed by OCH not by the tenant). I was keeping it current only, i.e.  zero owing (no negative, no positive).

November 05 of 2024: Route 48 to elmvale via Billingsbridge missed the stop Lycee Claudel around 16h28 while 93 or 99 was boarding at the stop, came from behind and left without stopping or picking up the passengers waiting on the stop, I was waiting for this route.

November 06 of 2024: OCH Ottawa community housing corporation must improve record keeping and sharing on the OCH website on internet as a responsible and reputable housing company as was outlined in the email message submitted to OCH corporation around 09h00 this morning. Record keeping on the web available to me was misleading and out of context. Same email message was forwarded to clsottawa @clso.clcj.ca email address around 10h15 this morning before the meeting with a lawyer to look into the unreasonable rental increase issue.

November 07 of 2024: I remained all day indoors, waiting for the Amazon delivery at my ID address apartment 307. Not yet received, still waiting. Not waiting, just received the deliver around 16h45, delivered by a tall desi looking boy, signature not required. He appeared to be in a hurry and did not talk to me when I tried to show him the apartment number of my door. After unboxing it was found that the Cisco IP phone product 8842 was shipped without a power adapter/power supply for it and that a LAN cable was missing, I called Cisco to find out who should be responsible for it, Cisco phone support told me that the reseller should be responsible for it. I called Amazon but call was disconnected.

November 08 of 2024: returned the VoIP phone back to Amazon due missing power supply, at a UPS store, I used to have a letter box at this UPS store when I lived at Olympic ways and worked at Sergenor / Hertz car rental in 2011.

November 08 of 2024: As I entered the building 1909 Russell Rd, around 17h00 after a short visit to the Elmvale Library, an aged senior woman was holding the door of the Lobby open with grocery bags and was seen shuttling the bags from the door to a spot near the elevators, when I saw several bags around the door, I paused and was watching this activity, while standing in the buffer zone, to let her complete it, when she saw me waiting in the buffer zone, said something to me from far which probably was to tell me not to wait there, although I have my keys from OCH, I asked her (as a courtesy towards a senior woman) if I could pass through the bags area, she mumbled something, did not have any objection, so I entered the lobby and used the “B” side stairs to get to my apartment 307.

November 10 of 2024: Purchased an open Source cable modem for Internet from a reseller based in Western Canada by mail order and spoke to Rogers about it. Further, I will pursue this matter on Tuesday due to Remembrance day 2024 on Monday.

November 11 of 2024: Remembrance Day 2024 in Ottawa Canada. Partial closures expected.

November 11 of 2024: I was at a co-working space in downtown Ottawa for half a day due to the late opening today. Although, according to Ottawa city, the website transit was on a regular schedule today, but in reality, in various parts of townn buses were taking longer than the usual, were missing some scheduled trips etc. This was a damp and light rain day.

November 12 of 2024: Today I opted to remain indoors in my apartment, in the building to look after other priorities related to wifi etc without Rogers/Bell modems routers, their Modems seem to have some issues with the speed at the device level. It is important to have a portable hand carry wifi meter (not a consumption meter due to unlimited usage offers by the providers, rather Mbps counter, kind of oscilloscope or Geiger counter for wifi signal analysis) from independent source instead of web based or service provider’s speed measurement solutions. Mobile phones and Home internet plans are based on the Mbps speed, different Mbps speeds have different price rates, so to ensure that the service provider was providing correct  speed at the devices (not at the input of the equipment such as cable modem etc.) in Mbps correctly, must be measured by neutral instruments/equipment. It is not a matter of believing, rather it is a matter of delivering the correct product and services as per the agreement,  so would it be disrespect to measure the Mbps speed and not believe their verbal speech. No, absolutely NOT, such measurements will encourage the providers to do better, and not lie to the consumers. This may be (or is) applicable to large number of consumers, perhaps in billions world wide. There may or may not be dishonest providers who have authorities support/backing to lie about the Mbps speed they provide to the consumers, but that will not make it acceptable, even if such was practiced.

November 12 of 2924: after seeing an email from Staples in my inbox to schedule my Day pass visit, I called the Staples stores at Bank St and Waverly to inform that I will not be using that location of co working space any more. I prefer the Dow’s lake location better than the downtown location.

November 12 of 2024: spamming silent calls frequency has increased. Today some one called around 12h45 asking for fire department etc, which I referred to directory assistance.

November 12 of 2024: around 15h45 I went outdoors for a short walk through the front door and came back to my apartment from Side A and Side B stairs. Few women (three or so) were seen in the hallways and near the elevators, I am not sure why they were looking at me when I was not in there line of sight, perhaps they were trying to recognize me as some one they knew from before. One woman was at the elevators door as I was stepping out of it, one woman was seen coming out of the lounge door when I was looking at the posters on the floor 1 and one woman was seen on the floor three as I was heading towards the elevators.

November 13 of 2024: around 18h00, a call asking for Rick Hanley was received on my phone, I responded no one was here by that name.

November 14 of 2024: Law student representing Community legal Services located at 1 Nicholas St. did not call back around 14h00. (14h20)

November 14 of 2024: a group of people was seen sitting around the table in the lounge of the building 1909 around 18h15, few people were seen in the hallways, one person entered the elevation from floor 2 and push the button number 6, I got out of the elevator on floor 3 and used the stairs on Side A to go out and reenter the building using the Side B stairs.

November 15 of 2024: made a payment to Rogers Wireless at a BMO bank branch across the street. Called BMO bank to obtain the confirmation number for the above payment.

November 15 of 2024: I signed up for four Bell services on October 08, received equipment on October 10 and was fully activated (as self install) by October 11 of 2024. I opted out of Bell services due some technical issues and cancelled the services on October 30, just in about 20 days. But I was required by Bell to pay the full month bill which was issued before cancellation, instead of recalculating the bill after the cancellation, which was based on the assurance and understanding that it (10 days credit of not using the service) will be reflected in the next bill for the period November 11 to December 10. Bell current bill seems to be complicated, I need to understand how Bell refunded the unused portion of the money from the previous period which was just a 20 days usage. It would have been better to stop the billing on October 30 and recalculate on October 30 for 20 day services, and start new billing from November 01 of 2024 after upgrading the mobile plan.

November 15 of 2024: another call for Rick around 11h10 on my phone.

November 15 of 2024: Route 55 bound for westgate mall from Elmvale, missed a stop at Haig around 12h35, I got off the bus at the next stop and walked back.

November 15 of 2024: escalated the Bell’s billing issue by submitting a message to Bell Canada on the web. I got a acknowledgment receipt of it by email in my inbox around 13h35. Also received a call around 14h30 from Bell Canada regarding this matter, although I wanted to submit a handwritten one page document regarding calculations and payments for the first and second bill, but email address was not provided. Their portal on the web has no attachments feature, they should consider to enhance it. I need to review the email from Bell to determine if their calculations and my calculations and reasoning behind it match.

November 15 of 2024: made my third payment to Bell Canada around 18h00. One payment was made in October 2024 and two partial payments were made in November 2024.

November 15 of 2024: While I was at a transit stop TD place Lansdowne around 18h00 Regus coworking space provider called and the first sentence was that this call is being recorded, I ask why ? person hung up without responding to the question. I wonder why would Regus call and record conversation. Does not make sense to me. Are they in business to provide services or are they in law enforcement (under the disguise of a service provider to users of coworking and office spaces).

November 16 of 2024: remained indoors in my apartment most of the day.

November 17 of 2024: went outdoors for a short trip to Elmvale shopping mall by route 46 and came back to my apartment  walking. I stopped for a cup of coffee at Starbucks, new staff was seen on duty around 11h00, the boy made a mistake and tried to sell wrong size coffee cup, I told him to pour the coffee in a smaller cup, and drain the remainder from the wrong size cup, other staff got involved, refunded the price of a coffee back to my debit card, and I got a complimentary cup of coffee due to this mistake in the transaction, which was a nice gesture by the staff. After that I bought some candies from dollar store, at the check out the printer was out of paper and cashier took few minutes to put the new roll of paper in the machine to print the transaction receipt, next I went into the LCBO store to check for ALBailey, arrived back to my apartment by noon time, walking.

November 18 of 2024: coughs were heard few times at night around my apartment 307, while I was in my sleep (caused me to come out of my sleep briefly few times).

November 18 of 2024: this restaurant Noodle box located near Staples at Donald St and St. Laurent is keeping the customer copy of payment receipt. And did not know how to print the customer copy. I wonder why ??. Said owner was not here. They are not trained fir this business, around 12h30. When I was waiting for the customer copy of payment receipt he was staring on the screen and talking on the mobile phone. This place has no genuine chef, this lunch was not as pleasant as should have been, over priced box of noodles. In this area where I live there were no authentic restaurants. For almost the same price a express lunch at Spin restaurant of Marriott would have been a better choice, but it was a bit far from my place.

November 18 of 2024: sound of an heavy object dropping/falling above my apartment was heard loudly around 17h35. When I opened the door a man was seen at the opposite door talking to.dome one around 17h25.

November 19 of 2024: around 12h30 Shawarma place near fresh produce and a closed CAA location at Bank and Hunt club was acting and behaving strange was not able to fulfill my order correctly, I ordered menu item number six, he was trying make a fool of me by filling wrong items on the plate, when I pointed it out, he referred me to cashier to explain etc. they all start acting strangely, so I left from there without getting into argument with them.

November 19 of 2024: Hot chocolate I bought at Tim Hortons was very diluted just color of hot chocolate but only water like taste. Around 12h55 at 2495 Bank St.

Bought and ate my lunch at McDonald’s before heading back to my building, on the way back passed by the Walmart at Billings bridge, looking for VoIP phones for home. I found a package at my apartment door from Calgary, a cable modem for home Internet.

November 19 of 2024: Thanks to Cogeco Burlington ontario Canada for the referral given to me to a home internet service provider.

November 20 of 2024: Submitted a service to Samsung regarding galaxy A35 not working with usbc wireless mic during phone calls, response from samsung support was not providing a solution to the problem I described, rather it was suggested to use a wired earphone for phone calls. I was expecting Samsung to provide a solution to fix the reason or deficiency behind not working with usbc wireless microphone, where as same usbc wireless microphone works fine with other apps.

November 20 of 2024: around 13h00,  as soon as I came out of the elevator in the lobby and was heading towards the letter boxes, a taller than me and bigger than me  man turned around the corner from Side B corridor towards me near the elevator corner, nearly bumped into me and said, “you scared me” while continued heading towards the elevators. I was not sure why he would say that, so I spoke to him to find out the reason behind it and if this was a charge or negative talk, his response was that no it was just a figure of speech, does not mean a thing. Moreover, He said he was a tenant when I introduced myself to him as a tenant, I asked him what time was the tenants circle meeting on 21st of November, he did not know about any such meeting but after pausing a bit and before the elevator door closed his memory came back and he quickly said 3PM , elevator door closed, perhaps he took the elevator to go up somewhere in the building.

Several women were seen in the buffer zone, on A and B side of the building, a oc transit para transpos vehicle arrived and left, I spoke to the operator to find out if monthly pass was accepted on this vehicle, he said,  one needs a doctor’s approval to use para transit.

November 20 of 2024: today is Mission truck day at the building 1909 Russell Rd, so there were many people seen hovering around in the lobby, in the buffer zone, out side the buffer zone near the truck etc perhaps waiting for their turn to receive their supply of food from the mission truck. Around 13h35

November 20 of 2024: called Equifax and transunion to enquire about my free annual credit report, not yet received, after I mail a handwritten letter to Equifax and Transunion about a month ago. I have been maintain my credit history since December of 1993, linked to my social Insurance number and Ontario DL#: A warning to crooks and swindlers, fraud makers not steal my credit history file, it was protected my consumer rights, like money deposit in the bank accounts was protected by CDIC. Normal and powerless people also have rights not just people protected by positions of powers. So don’t get any wrong ideas to steal my report, don’t lie about. I fill forms in my own handwriting which is biometrics in addition to my IDs. Honesty should prevail not just opposite of side of honesty.

November 20 of 2024: OC Transpo bus services was irregular, not following the posted and published or expected arrival/dep. times around 17h00 to 17h40

Published by:

{(male) Khalid Mahmood}

Ontario DL#: M01684340561220

Mobile Ph:(613)413-9812

Alternate:(613)413-9237

1909 Russell Rd, Apt 307

Ottawa Ontario Canada K1G3P2