Turkish air line did not issue a boarding pass to me on March 31 of 2023 for 21h45 flight TK018, for the PNR number of my reservation. This air line told me something new that I need to have a passport for exit control even for emergency travel. She did not accept the citizenship card to identify myself. There was no exit control in Canada to my knowledge. Service Canada recently told me that passport is not required to leave from Canada. Staff at the check-in counter said IRCC is not exit control CBSA is exit control and when they scan the passport it goes through CBSA. In my situation how would I get a emergency passport because I have no home in Canada. Can service Canada or Federal Govt. staff help me get the necessary documents to go back home permanently (not vacationing). Happened around 20h00 on 03/31/2023. If relevant authorities issue a travel letter tonight before the departure of the flight, to the Turkish air line or to me by email, it will be a highly desirable relief for me in this situation because after the frequent evictions I have no home in Canada. Please help and transport me in this flight TK018. At Istanbul airport I will NOT go through Turkish immigration, I will just wait for the connecting flight to final destination DAMMAM in the transit lounge at Turkish airport. Thanks updated April 02 of 2023

Air France check-in staff at Terminal 3 also said something (around 15h47 on April 02 of 2023) which was in contradiction with the information provided to me by the Service Canada staff over the phone that a passport was not and is not required to leave from Canada because I am going back home one way not to come back.

I request that Govt. Of Canada should look into these conflicting messages and the rules that air lines are making of their own. In my situation I would request that Govt. Of Canada must provide me necessary documents and means for me acceptable by the airlines at the time of check in and boarding so that there was no dispute at the last minute. It has become very crucial for me that I return back to my previous country of residence immediately and now I need help from Govt. Of Canada to send me back safely, or I should know the reason why not. So that I consult with a human rights lawyer and deal with it legally to go back home where I came from 30 years ago as landed family in 1993.

Also there should be legal counsellors available at the airport or around the airport to resolve such disputes immediately on the spot instead of waiting for the outcome for days.

Requested by

{Khalid Mahmood}

(289)990-6590

At Terminal 1 and Terminal 3 Departures – YYZ airport.