ATTN: freedommobile customer service – June 2020

ALERT:

My customer number 00089744288 was issued in Feb 2013 for a pay before phone and number 289-990-6599 service. Please donot let any one misguide you to stop this service. This number is a pay before cell phone number. Different rules for Cell phone numbers and land lines.

Few times I have replaced the phone hardware but retained the same original number all these years so please do not let any one misguide you for any negative activity on this account. It will be an illegal act to stop my service without legal authorisation.

My interconnectivity on this number 289-990-6590 has been messed up recently and still not restored fully and number was completely dead for several days around May 13 to May 16 of 2020.

Again on June 09 of 2020 I was told by 611 support to goto a store in Hamilton due to some issue. I was told by one of the stores near McMaster University on King Street W. that there was no service, how can it be on a pay before number (period for renewal is around middle of each month).

I used a public phone nearby outside this store (because she did not let me use the phone in store) to call 611 customer service of freedom mobile to discuss this issue and was fixed, so my number is back in service.

Thanks,

Published by myself

KHALID MAHMOOD

Monthly Tenant (in this building since 2017 May 2017- three years +)

خالد محمود ھملٹن اونٹاریو کینیڈا

M01684340561220

Plus code 87M265J2+76

Ph:(289)990-6590

2-671 Fennell Ave. East,

Hamilton Ontario L8V1V3 Canada

(correct postal code for my address as assigned by Canada Post is L8V1V3, it is NOT 3J3).

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